Share EnergyAustralia business accounts

Before you start

This guide applies to business customers with energy accounts held by a company, trust, or partnership at EnergyAustralia. A CDR nominated representative must be in place before business accounts can be shared. EnergyAustralia doesn't publish detailed appointment steps, so the process below is the typical retailer pattern, not a verified click-path.

Appoint a nominated representative

1. An authorised person on the account (the account holder or an existing authorised contact) contacts EnergyAustralia's business support.
2. They authenticate and ask to appoint a CDR nominated representative for data sharing on the business account.
3. EnergyAustralia records the appointment; the nominated person can then approve data sharing.

Have the business confirm the appointment is active before attempting the consent flow. For the current process, search "EnergyAustralia Consumer Data Right nominated representative" or check the Consumer Data Right pages on energyaustralia.com.au.

Then share the accounts

Once appointed, the nominated representative starts the consent flow in your product, selects EnergyAustralia, authenticates, and approves sharing for the business's accounts.

If it doesn't work

• No business accounts in the consent flow — the appointment isn't recorded yet, or the person authenticating isn't the nominated representative.
• Support staff are unfamiliar with the request — asking specifically for "Consumer Data Right data sharing for a business account" usually reaches the right team.

For anything else, the business should contact EnergyAustralia's business customer support directly.